Windows 8 has beautifully provided a common platform in mobile and computing by adding marketplace aka Windows Store. Nowadays, we all have smart phones having access to its OS store from where we can download new stuff for us. In the same way, Windows Store inside Windows 8 lets us to have new buzz in our OS. There are lots of apps in free and paid version are available to users.
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Windows Apps Troubleshooting In Windows 8/8.1
But, in general cases, we found out that many users are facing issues while they are downloading, installing apps from Windows Store. In this article we’ll highlight some common issues and provide a solution to fix them. Before moving to them, we recommend you to try following hit and trials in fixing an issue:
- Run the Windows App Troubleshooter
- Try switching local account to Microsoft Account or vice versa
- Make sure you have latest drivers installed on your Windows 8
- Make sure you have correct date, time, region settings
- Restart Windows Update service
- Run SFC /SCANNOW command in administrative Command Prompt
- Reset the app cache (go to Start Screen and type WSReset.exe, press Enter)
Issue 1 : Something happened and this app couldn’t be installed. Please try again. Error code: 0x8024001e
This issue can’t be fixed with Windows App Troubleshooter as we’ve tested. You can try following fix to troubleshoot this message:
FIX : This Application Wasn’t Installed, Please try again. Error code: 0x8024001e
Issue 2 : Something happened and this app couldn’t be installed. Please try again. Error Code: 0x8024600e
This error is probable to appear due to corrupted registry associated with temporary internet files.
You can fix it by method discussed in following article:
Issue 3 : Something happened and this app couldn’t be installed. Please try again. Error Code: 0x80073cf9
There is no selective fix to this prominent error. However, you can try couple of methods provided in following article to get fixed:
Issue 4 : Your purchase couldn’t be completed. Something happened and your purchase can’t be completed.
You can expect this error while downloading apps from Windows Store. Irrespective of paid or free app, this issue can be faced due to Windows Update start up type.
Fix is here:
If you face error code 0x80248014, then try: [FIX] Something Happened And Your Purchase Can’t Be Completed. Error Code: 0x80248014
FIX : Your purchase couldn’t be completed. Something happened and your purchase can’t be completed.
Issue 5 : Something happened and the Windows Store is no longer working.
When the Windows Store is inaccessible, you may come around this issue:
Fix it here:
FIX : Something happened and the Windows Store is no longer working.
Issue 6 : Something happened and this app couldn’t be installed. Please try again. Error Code: 0×80080008
You can face error 0×80080008 while updating Windows Apps and this issue can be resolved by applying the fix mentioned here:
Here are some more fixes, governing troubleshooting related to Windows Apps:
Random Windows 8 Metro App Crashes & Freezes
Unable To Update Windows Store Applications On Windows 8
Fix: Windows Store Apps Crashing In Windows 8, By Performing Clean Uninstall Using PowerShell
Unable To Install Apps From Windows 8 Store
That’s it for now guys. If you face any error other than these, feel free to write via comment box and we’ll try to provide a best fix for it!
23 Comments
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I’m getting this “Your purchase couldn’t be completed, Something happened and your purchase can’t be completed” when trying to purchase app from Store.
I tried the solution you provided…it worked like a charm.. Thank u
This is awesome list…hope it will be helpful to users :))
Hi everyone, ever since I purchase my HP g6 notebook PC, I have not been able to access the windows app store from my computer. How do I go about solving this issue.
you are doing a great job and are very knowledgeable. KUDOS and thank you so much
Hi,
I am using windows 8. when i open some apps it is asking to update but these r not installing and givig that “this application was installed” when i click on view details it is giving an error code: 0x80246008 and giving same error to windows update also.
Can u plz help me in rectifying the problem
How to fix this Windows Script Host:
Error: 0x800070422 On a computer running Microsoft Windows non-score edition,run ‘slui.exe 0x2a080070422’ to display the eror text
The above error showed up when I tried to activate Windows 8 Pro x64 by phone with MAK key.
Thanks in advance,
Hey Kapil. It’s me again :) I decided to revert my OS to Win 8. I’m done updating my drivers. In windows updates, I can say that almost updates are already installed. Also, I updated my windows store apps. Usually, I encounter a lot of errors but earlier, there’s no interruption and all of them were downloaded and installed. After that, here’s the problem. When I came to Windows Store Home, where the link of Windows 8.1 updated is located, all of the tiles there are not responding. When I click every app, it doesn’t proceed. What could be the possible solutions to my problem? Please help.
^^ Try re-registering Windows Store app using steps mentioned here:
https://www.kapilarya.com/fix-modern-apps-not-working-after-upgrading-to-windows-8-1
If that doesn’t helps, try creating new user account :)
Actually I don’t have any problems installing my apps. I just can’t click the apps on the windows store home. It was working before I ran the Windows 8.1 compatiblity application.
^^ Have you tried the suggestions I have previously commented?
Okay. I’ll try it later and I’ll leave a comment here if your suggestions will work :) Thanks again!
Hi. i am getting a message that says “your purchase can not be completed,” if I could help solve this problem I would appreciate.Error Code 0x80240438
^^ Refer to the link mentioned for Issue 4 in this article.
When I try to download store apps I get error message 0x80070005. I have ran diagnostic tool w/o success. Can someone help with solution?
^^ Please try the fix I’ve posted here: thewindowsclub.com/error-0x80070005-updating-windows-store-apps
Hi, I’m getting a message that says ” your purchase couldn’t be completed. Error code 0x8024402c”
Please help?
Had Netflix take a dump on me again, so I attempted the usual uninstall/re-install only to have error code 0x80070057 pop up, leaving me without Netflix. Not the end of the world, but very annoying. Any ideas on how to resolve this?
^^ Have you tried Windows App Troubleshooter, if yes, did it found/fix something?
Yes, it said there might be a corrupted cache which it fixed, drivers which needed updating (now updated) and Windows store configuration might be damaged (no idea what to do about this, the troubleshooter didn’t fix it, just noted it.)
^^ Windows Store configuration might be damaged – re-register the Windows Store app. Use following command in administrative Windows PowerShell:
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}No joy. Tried it, still won’t install. Same error code.
^^ Try creating a new user account and see if you can install the app on that.
My laptop will not turn on, the error code is; 0xcooooof. I have tried everything possible and as of writing this , have had no joy. Can anyone help, as i have been told that in order to get my pc running again, i have to pay £99:00 ,£120:00 or £150:00. Please can anyone help? Im alone and my pc is my lifeline. THANK YOU XXX