Every Microsoft user may have at times dealt with the problem of Microsoft Office keeps asking to sign in on Windows 11. This problem might appear in any MS Office application, be it Word, Outlook, etc. However, there are certain fixes which can be applied to solve this issue. Therefore, let us delve into the fixes which will allow us to fix the problem easily.

Microsoft Office keeps asking to sign in on Windows 11

One can try various fixes starting from Running online repair, Deletion of credentials to Creating new values to solve the issue of MS Office keeps asking to sign in on Windows 11. Now, without wasting our time, let us look at the fixes one-by-one in details.

Fix 1: Running online repair

The issue of Office keeps asking to sign in can be solved by running an online repair of the Microsoft Office. Thus, to run an online repair of Office, follow the given steps-

Step 1- First, go to Control Panel > Programs and Features > Programs.

Programs page showing Programs and features option

Control Panel showing programs feature

Step 2- Now, choose the Microsoft Office installation and select Change.

Changing MS Office program

Step 3- Lastly, select Online Repair from the repair options and follow any prompt that may appear on the screen.

Online repairing MS Office

Fix 2: Creation of new values

A problem in the registry can also cause the aforementioned issue. Thus, creating new values can help in solving the problem. Thereafter, following the given steps will help in creating new values in the registry.

Step 1- Type Win + R to open the Run dialog box. Next, write regedit and press OK. Next, select Yes to the prompts that may appear on the screen.

Run dialog box opening regedit

Step 2- Now, copy and paste the path given below in the address bar of the Registry Editor and press Enter.

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

Step 3- Next, press the Identity key from the left side.

Step 4- Further, select the empty space from the right side and press New > DWORD (32- bit) Value.

Step 5- Now, right-click on the new value and name it EnableADAL.

Creating new value in registry editor

Step 6- Again, double click the EnableADAL and type 0 in its Value Data. Thereafter, press OK.

Putting value data in DWORD value

Step 7- Again, create another DWORD (32-bit) Value in the Identity key and enter the name DisableADALatopWAMOverride. Now, write 1 in the Value Data and press OK.

Registry editor showing identity folder

Putting value data in DWORD value

Step 8- Next, if a sign-in prompt keeps reappearing on the screen and the issue is not resolved yet, visit the registry path given below. Thereafter, create another DWORD (32-bit) value in the path.

 HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover

Step 9- Furthermore, again create a new DWORD (32-bit) Value. Name it ExcludeExplicitO365Endpoint. Put its Value Data as 1.

Registry editor showing DWORD value

Step 10- Lastly, press OK to save the settings and reboot the Outlook.

Fix 3: Deletion of credentials

Deleting credentials from the Credential Manager may also aid in resolving the problem of MS Office keeps asking to sign in. Hence, to delete user’s credentials follow the given steps-

Step 1- Firstly, go to Control Panel.

Step 2- Now, change the mode of View to Category.

Control Panel showing the mode of viewing in category

Step 3- Next, select User Accounts > Credential Manager > Windows Credentials.

User accounts page showing option of Credential Manager

Credential Manager showing option of Windows credential option

Step 4- Finally, delete all credentials having the name MicrosoftOffice.

Windows credential page showing option of deleting Office credentials

Fix 4: Checking visibility of “Always prompt for logon credentials”

The enability of Always prompt for logon credentials may also cause the issue of MS Office keeps asking to sign in. Therefore, let us look at the steps through which we can disable this option.

Step 1- Firstly, go to Microsoft Outlook > File > Info > Account Settings.

Outlook showing Account Settings option to solve office keeps asking to sign in

Step 2- Next, select Account Settings one more time.

Step 3- Now, go to Email tab. Beneath, it select the Outlook account and press Change.

Step 4- Next, select More Settings > Security > User Identification.

User credential page showing security tab to solve office keeps asking to sign in

Step 5- Lastly, uncheck the Always prompt for logon credentials.

Fix 5: Resetting OneDrive

The issue of MS Office keeps asking to sign in can even be fixed by resetting the OneDrive. But to reset the OneDrive, it is important to first delete all the OneDrive credentials from the Credential Manager. To, delete the credentials, follow the steps given below.

Step 1- Firstly, go to Control Panel > User Accounts > Credential Manager > Windows Credential.

Control Panel page showing option of User Accounts to solve office keeps asking to sign in

Step 2- Next, delete all the credentials having the name OneDrive.

User accounts page showing Credential Manager option to office keeps asking to sign in

Credential Manager page showing Windows credential option to solve office keeps asking to sign in

Step 3- Lastly, after the deletion of all the credentials, reset the OneDrive.

Fix 6: Disconnecting and reconnecting Work or School account

One can even try disconnecting and reconnecting Work / School account to fix the issue of MS Office keeps asking to sign in bye following these steps-

Step 1- First, go to Settings > Accounts > Access work or school.

Settings page showing accounts option to solve office keeps asking to sign in

Accounts page showing access work or school option to solve office keeps asking to sign in

Step 2- Lastly, select the Work / School account and press the Disconnect button.

Fix 7: Deletion of cached files

Deleting the cached files from the Office Upload Center will also help in fixing the problem of MS Office keeps asking to sign in. Thereafter, follow the mentioned steps to delete the files.

Step 1- First go to Windows Search and write Office Upload Center (write the Office version as per requirement).

Step 2- Open the Office Upload Center from the results.

Step 3- Next, go to Settings > Cache Settings > Delete cached files.

Cache settings in MS Office Upload Center showing option to delete cached files to fix Office asking to sign in

Fix 8: Updating MS Office

An outdated MS Office can also lead to the occurrence of the issue of MS Office keeps asking to sign in. Thence, to update the same, follow these steps-

Step 1- Firstly, open the Microsoft app which consists of issues.

Step 2- Secondly, select File > Account > Product Information > Update Options > Update Now.

Application of MS Word showing option of Update Now to fix problem of Office asking to sign in

Fix 9: Alteration of OneDrive settings

Changing the settings of OneDrive can also lead to the solving of the aforementioned issue. Thus, complete the steps to do the same.

Step 1- Primarily, right-click the OneDrive.

Step 2- Next, select Help & Settings > Settings > Office.

Step 3- Now, uncheck the checkbox of Use Office applications to sync Office files that I open.

Office tab in MS OneDrive showing Office apps syncing to office files to solve Office keeps asking to sign in issue

Step 4- Lastly, press OK.

Fix 10: Deletion of Identity folder

Deleting the Identity folder in the registry editor will also help in resolving the issue of MS Office keeps asking to sign in. Therefore, let us check the steps to follow to do the same.

Step 1- Firstly, delete all the MS Office credentials from the Credential Manager as mentioned in Fix 3.

Step 2- Next, open the Registry Editor and copy and paste the following path-

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common

Run dialog box showing the option of regedit to fix the issue of Office keeps asking to sign in

Step 3- Further go to Common > Identity folder and delete the folder. Lastly, restart the PC after following the steps.

The registry editor showing the option to delete the identity folder to solve office asking to sign in

In conclusion, hoping that all the above fixes will help in solving the issue of MS Office keeps asking to sign in on Windows 11 effortlessly.

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