“Something happened on our end” in Microsoft Store on Windows 11 can pop up while accessing a store. This frustrating issue can prevent users from downloading apps, updating software, or accessing essential store features. This article will explore the common causes and solutions to resolve the “Something happened on our end” error.

'Something happened on our end' For Store In Windows 11
‘Something happened on our end’ For Store In Windows 11

Fix ‘Something happened on our end’ in Microsoft Store In Windows 11

Fix 1: Re-enable Microsoft Store Install Service

1. In the Windows search bar, type “services” and click on the best match result.

open services

2. Find and double-click on the “Microsoft Store Install Services” option.

find Microsoft Store Install Services

3. Select the “Startup Type” as “Automatic”. Click on Start and Apply.

automatic startup microsoft store install service to solve Something happened on our end in Microsoft Store

4. Now, restart the PC to reflect the changes done.

Fix 2: Change Time Zone in your online Microsoft account

1. Visit the Microsoft Account login page (https://account.microsoft.com/account) with your Microsoft email ID and password.

microsoft account login

2. Go to Your info and select Edit profile info.

edit profile info microsoft acc

3. In this, select your country and time zone. Tap “Save”.

edit the profile info microsoft acc

4. Wait for a few seconds and open the Microsft Store app. Sign out and again sign in with your credentials.

Fix 3: Restart Windows Store Service from CMD

1. Locate the Command Prompt by searching it on the Windows search bar. Right-click on the Command Prompt and select “Run as Administrator”.

open cmd admin windows 11

2. There, copy & paste the below command and press Enter key:

sc config WSService start= demand

Restart Windows Store Service from CMD

This command configures the Windows Service (WSService) to start manually. This means it can be started and stopped by the user as needed.

3. Now, restart the system and try opening the Microsoft Store again.

Fix 4: Configure the Windows Update Service

1. Again, open the Command Prompt by repeating step 1 of the previous solution.

2. Type in the following commands. After every command, make sure to press the Enter key:

SC config wuauserv start= auto
SC config bits start= auto
SC config cryptsvc start= auto
SC config trustedinstaller start= auto

Configure the Windows Update Service

3. Now, restart the PC and try opening the app again.

Fix 5: Reset Store cache

1. For this, open the Command Prompt again as Admin.

2. Copy & paste the below command and press Enter key:

wsreset

Reset Store cache solve Something happened on our end in Microsoft Store

Fix 6: Rename SoftwareDistribution Folder

1. Open the File Explorer and go to the below path:

This PC > Windows C: > Windows

software distribution folder

2. Find and rename the SoftwareDistribution folder.

rename software distribution folder Something happened on our end in Microsoft Store

Fix 7: Reset Windows store using Powershell

1. Open the Powershell by searching it on the Windows search bar and right-click on it to open it as “Run as Administrator”.

Open Powershell as administrator

2. Then, copy & paste the following command in it:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register -Path "$($_.InstallLocation)\AppXManifest.xml"}

Reset Windows store using Powershell Something happened on our end in Microsoft Store

3. After it stops executing, close Powershell and restart the PC.

That’s it!

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