Fix: Remote Desktop Connection audio not working

Remote Desktop allows you to access and control a computer or device from a remote location over a network connection. It enables users to interact with a remote computer as if they were sitting in front of it, providing access to files, applications, and the entire desktop. When Remote Desktop Connection audio not working in Windows 11/10, this can be frustrating.

There could be several reasons for this issue. Sometimes, audio issues can be caused by poor network connectivity. Ensure you have a stable and fast internet connection. You can also try rebooting the remote machine to see if it resolves the audio problem. Here are some other solutions you can follow to try and resolve it, if issue still persists.

Fix: Remote Desktop Connection audio not working on Windows 11/10

Fix 1: Check the Remote Desktop audio settings

1. On the remote machine (the one you are connecting to), right-click on the speaker icon in the taskbar and select Open Sound settings.
2. In the Sound settings window, click on Sound Control Panel on the right-hand side.
3. Go to the Playback tab and ensure that the correct audio device is set as default. If you are using speakers or headphones, make sure the appropriate device is selected.

Fix 2: Verify audio settings in Remote Desktop Connection

1. Before connecting to the remote machine, click on the Show Options button in the Remote Desktop Connection window.
2. Go to the Local Resources tab and check the Remote audio settings.
3. Ensure that Play on this computer is selected.

Fix 3: Check or restart Remote Desktop Services (RDS)

1. On the remote machine, open the Services snap-in using services.msc command.
2. In the Services snap-in, locate Remote Desktop Services in the list.
3. Do a right-click on it, and select Restart.

Fix 4: Check audio drivers and updates

Ensure that the audio drivers on the remote machine are up to date.

Visit the manufacturer’s website or use Windows Update to check for driver updates.

Fix 5: Disable and re-enable audio redirection

In the Remote Desktop Connection window, click on Show Options, go to the Local Resources tab, and uncheck Remote audio.

Then reconnect to the remote machine. Afterward, re-enable the audio redirection and reconnect again.

Fix 6: Verify audio redirection policy

1. Open Group Policy editor by running gpedit.msc command.
2. Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection.

3. Locate the policy setting named set Allow audio and video playback redirection and set it to Enabled.

4. Also set Limit audio playback quality policy to Enabled.
5. Under Options, set Audio Quality option to High.

Close Group Policy Editor, update GP engine by running gpupdate /force command.

Hope this helps!