Remote Desktop is one of the advantageous features of Windows 11 that allow users to establish a secure connection between two computers and access remotely. The problem is whenever users are trying to settle a remote connection; the system throws an error message: An authentication error has occurred.  This article will help you to fix An authentication error has occurred in Windows 11/10.

An Authentication Error has Occurred in Windows 11/10 - Error Message

With the Windows Remote Desktop feature, users get a secure, reliable, and smooth remote connection. Windows uses the CredSSP protocol to establish a remote linkage for authenticating clients on the RDP servers.

Fix: An authentication error has occurred in Windows 11/10

Here we have 3 useful methods to solve the problem by:

Method 1: Change the Registry Settings

1. Press the Windows Key + R. Type regedit.exe and click OK.

2. Navigate the following path:

Computer\HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\CredSSP\Parameters

An Authentication Error has Occurred in Windows 11 - changing the Registry settings 1

3. Double-click on “AllowEncryptionOracle” and click on “Modify”.

If you don’t have the Registry key, the you can create it.

Right-click on Parameters and select New => DWORD (32-bit) value. Type “AllowEncryptionOracle” and click OK.

Your Registry key is created.

4. A Prompt box will appear.

Set the value to 2 and then click OK.

An Authentication Error has Occurred in Windows 11 - changing the Registry settings 2

5. Close the Registry Editor Windows and restart your PC to apply the settings.

Method 2: Change Local Group Policy Settings

1. Press the Windows key + R. Type gpedit.msc and click OK.

2. Navigate the following path:

Computer Configuration\Administrative Templates\Credentials Delegation

An Authentication Error has Occurred in Windows 11 - Changing Group Policy settings 1

3. In the right pane, double-click “Encryption Oracle Remediation”.

Changing Group Policy Settings 2

4. A Prompt box will appear.

Select “Enabled”.

Under the Protection Level, Select “Vulnerable” from the drop-down menu.

Changing the Group Policy settings 3

5. Click on OK followed by Apply.

6. Close the Local Group Policy Editor Window and restart your PC to apply the settings.

Method 3: Change the Remote Desktop Settings

1. Press the Windows key + R. Type sysdm.cpl and click OK.

Changing the Remote assistance settings 2

2. Go to “Remote” tab.

Check the “Allow Remote Assistance connection to this computer” option.

An Authentication Error has Occurred in Windows 11 - changing the Remote assistance settings

3. Click on OK followed by Apply.

4. Close the Window and restart your PC to apply the settings.

That’s It!

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